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Job Description
Our story
At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.
- Provide daily functional support to the teams, to support the successful delivery of General Ledger documents and files.
- Performs financial audits, analyses data, reconcile and balance payroll results, payroll postings and GL interface transmittals for all on and off cycle processing's and adjustment runs.
- Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends client intervention procedures and communicates variance.
- Analyzes accounting compliance issues and determines financial impacts and risks to Alight/client financials/processes.
- Facilitates appropriate resolutions based on those impacts, including system configuration changes.
- Provide support and guidance for all implementations and go lives.
- Support Managers with client engagement ensuring all information is accurate and provided on time.
- Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Alight, Alight's clients, and funding
sources.
- Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed.
- Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs)and other process documentation.
- Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and
evidence so Application Services and/or Products can investigate.
- Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring the accurate and timely responses.
- Provides reconciliations of payroll related balance sheet accounts to clients as required.
- Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery.
- Communicates with Clients and Vendors to resolve Accounting and Treasury related issues.
- Working with Operational Management and Products to implement automation, innovation, and any continuous improvement programs.
- Support Year End.
- Ability to recognize and deal appropriately with sensitive and confidential information.
- Proactively identify upsell opportunities.
- Support Management with the resolution of client escalations, along with lessons learnt.
- Upskill and develop team members through training delivery and coaching to enable them to fulfil their role.
- Build good relationships with all lines of businesses where appropriate.
- Participates in projects and activities as needed and assigned
- Alight Security Standards are adhered and followed.
- Time Recording to be completed on time and accurately.
- Other duties, as assigned by your immediate supervisor and/or manager.
- Ensure you are up to date with all Alight announcements and communications
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight believes diversityshould be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.
As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement
Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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About Company
Alight is a global leader in technology-enabled health, wealth, and human capital management solutions. With a focus on helping businesses and their employees thrive, Alight offers comprehensive services that optimize benefits, payroll, and cloud-based HR systems. Alight Careers provides a nurturing environment for talent from various fields, including technology, consulting, and customer service. The company champions innovation and efficiency, aiming to transform the way organizations leverage human capital. Employees at Alight are part of a purpose-driven culture that emphasizes personal growth, workplace flexibility, and community impact. Working at Alight means contributing to a mission that supports millions worldwide in achieving financial security and wellness.
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