Process Excellence & Intelligence Specialist

About the Job

About Aligned Automation

At Aligned Automation, we live by our Better Together philosophy to build a better world. As a strategic service provider to Fortune 500 companies, we help digitize enterprise operations and drive impactful business strategies. Our purpose goes beyond projects—we strive to deliver meaningful, sustainable change that shapes a more optimistic and equitable future.

Our culture is deeply rooted in our 4Cs—Care, Courage, Curiosity, and Collaboration—ensuring that each employee is empowered to grow, innovate, and thrive in an inclusive workplace.

Experience: 3–8 Years

Location: Pune

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

Role Overview

We are looking for process excellence professionals to support enterprise customer engagements across process modeling, process mining, task mining, process analysis, and continuous improvement.

The role focuses on analysing business processes, identifying inefficiencies and deviations, generating actionable insights, and supporting the design and implementation of process improvement and automation initiatives under the guidance of senior delivery leaders.

Key Responsibilities

• Model, document, analyse, and optimise business processes using BPM methodologies and tools.
  
• Develop process mining analyses and dashboards to identify bottlenecks, deviations, rework, conformance issues, and improvement opportunities.
  
• Analyse task-level activity data to understand operational inefficiencies and opportunities for standardisation or automation.
  
• Support root cause analysis, defect tracking, corrective action planning, and KPI-based performance monitoring.
  
• Translate findings into process improvement recommendations, automation opportunities, and actionable insights for business stakeholders.
  
• Support RPA and AI-enabled process improvement initiatives through process assessment, requirements documentation, testing, and benefits tracking.
  
• Prepare process maps, analysis outputs, dashboards, reports, and customer-ready presentations.
  
• Collaborate with process consultants, data analysts, automation engineers, and AI teams to execute improvement initiatives.
  

Must-Have

• 3–8 years of relevant experience in BPM, process excellence, process analysis, process mining, task mining, or continuous improvement.
  
• Practical experience in at least one relevant toolset: ARIS or equivalent for process modeling; Celonis or equivalent for process mining; Skan or equivalent for task mining.
  
• Strong analytical skills and an understanding of process metrics, operational KPIs, root cause analysis, and continuous improvement.
  
• Ability to interpret process data, identify meaningful patterns, and translate findings into practical recommendations.
  
• Good communication, documentation, presentation, and stakeholder collaboration skills.
  
• Willingness to work hands-on with customer teams and multidisciplinary delivery teams.
  

Good to Have

• Exposure to Automation Anywhere or other RPA platforms.
  
• Familiarity with SQL, BI dashboards, data analysis, or process performance reporting.
  
• Awareness of GenAI and agentic AI applications in process automation and operational improvement.
  
• Experience supporting large enterprise or high-tech customer engagements.
  

Ideal Candidate

A hands-on process excellence professional who can combine process knowledge, analytical thinking, and tool-based insights to help identify, prioritise, and implement meaningful business process improvements.