Production And Support Engineer

• Bachelor's degree in Computer Science, CIS, or related field and Minimum five (5) years experience in software development or a related field.
• Minimum three (3) years experience working on project(s) involving the implementation of solutions applying

development life cycles (e.g., SDLC).

• Minimum one (1) year in a technical lead role with or without direct reports
• 4+ years of Oracle HCM Cloud hands-on technical administration experience with cross-functional module knowledge such as Core HR, Payroll, Benefits, Absence, Compensation, and Time & Labor.
• Hands-on experience with Oracle database SQL querying, HCM extracts, Fast Formulas (data loading capabilities), and HCM data-loading tools like HDL, PBL, and other Spreadsheet loaders
• Knowledge of Encryption/Decryption processes for HCM Cloud Inbound and outbound Interfaces, and HCM Cloud role-based security model
• Experience working with vendors on file transfers and configuring various file delivery methods from HCM Cloud.
• Experience in supporting applications on Linux and/or Windows platforms including installations, configurations, upgrades, integration setup, day-to-day support, and troubleshooting application issues, with System Administration knowledge.
• Production Support operation experience