Operation Processor 3

About the Role ;

The Due Diligence Associate supports Screening & Investigations, with a primary focus on Adverse/Negative News screening and investigation of customers, entities, and related parties.

The role is responsible for reviewing screening alerts and conducting research across internal and external sources to identify potential adverse information related to financial crime, regulatory, legal, and reputational risks. The Associate will analyze available information, validate potential matches, assess the relevance and materiality of identified adverse news, and determine the appropriate disposition in accordance with established policies and procedures.

The Associate is expected to clearly document the investigation, supporting rationale, and final disposition, while ensuring appropriate escalation of potential risks. The role requires strong analytical judgment, attention to detail, research capabilities, and the ability to manage assigned cases within established quality, productivity, and SLA requirements.

Key Job Responsibilities ;

• Conduct Adverse/Negative News screening and investigations on customers, entities, and related parties to identify potential financial crime, regulatory, legal, or reputational risks.
• Review and analyze screening alerts and research results from multiple internal and external sources to determine whether adverse information is relevant to the subject under review.
• Perform name-match analysis using available identifiers and contextual information to distinguish relevant matches from false positives or insufficient matches.
• Analyze adverse news information to evaluate its relevance, credibility, recency, severity, and potential financial crime or reputational risk in accordance with established procedures.
• Conduct additional research using appropriate public and internal sources to validate information and support investigation outcomes.
• Identify potential risk indicators associated with areas such as money laundering, fraud, corruption, bribery, sanctions, terrorism financing, organized crime, regulatory violations, and other financial crime-related activities, as applicable to established screening procedures.
• Determine and document appropriate case dispositions based on available evidence, established decision criteria, policies, and procedures.
• Prepare clear, concise, and well-supported investigation summaries and disposition rationales, ensuring sufficient evidence is captured to support the decision.
• Escalate confirmed or potentially significant adverse news findings and other identified risks to the appropriate teams or stakeholders in accordance with established escalation requirements.
• Maintain complete and accurate case documentation and adhere to applicable BSA/AML, financial crimes, screening, and internal compliance requirements.
• Effectively manage assigned workload and meet established quality, productivity, turnaround time, and SLA expectations.
• Collaborate with peers, quality teams, subject matter experts, managers, and other stakeholders to resolve complex cases and interpretation questions.
• Identify recurring issues, process gaps, or emerging risk themes and escalate observations to appropriate stakeholders.
• Support process improvements, procedure updates, knowledge-sharing sessions, training, and coaching activities as required.
• Provide guidance and support to less-experienced team members and contribute to maintaining consistent investigation and disposition standards across the team.

3+ years of relevant experience in Financial Crimes, Screening & Investigations, Adverse/Negative News Screening, KYC, AML, Due Diligence, Compliance, Sanctions Screening, or a related risk management function.