Program Specialist (Non-Voice Process)

Department Icon Operations Maintenance & Support
Posted: 11 months ago
2-5 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time

Posted: 11 months ago
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Job Description

:

We are hiring Program Specialists for a leading global healthcare solutions company. This is a non-voice process role focused on supporting US healthcare programs.


Key Responsibilities


  • Verify insurance coverage and process patient enrollment.
  • Handle claims and document sensitive patient data accurately.
  • Ensure compliance with HIPAA guidelines.
  • Navigate multiple systems for data entry and maintain high accuracy.
  • Coordinate prescription orders and follow SOPs strictly.

Requirements:


Experience: Minimum 2 years in US healthcare processes (claims, patient data, insurance verification).

Education: Graduate/Postgraduate from a recognized university with valid documents.

Skills:

  • Strong English communication (written).
  • Typing speed: 35 WPM with 85% accuracy.
  • Familiarity with HIPAA compliance and handling sensitive data.

Shift: Night shift (6:30 PM 3:30 AM IST).

Work Model: Work from office Manyata Tech Park, Bangalore.

Contract: 6-month fixed term.

Transportation: Company-provided cabs.


Salary: Up to 4.5 LPA


Selection Process:


  • Online Assessment
  • Interview

Apply NowShare your updated resume atimaheen@astoncarter.com


Skills

US HealthcarePatient DocumentationInsurance ClaimsClaimsBenefit VerificationChat SupportNon VoiceClaims Adjudication

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