Senior User Researcher

About ALLEN

Allen Career Institute is a market leader in test preparation (JEE, NEET, NTSE, Olympiads) with

35+ years of legacy. We are embarking on an ambitious digital transformation journey, building

world-class EdTech products to blend the efficacy of our proven teaching methods with modern

technology. Design is paramount in this mission—we are building intuitive, engaging, and highly

effective learning platforms that will impact millions of students.

Role and Responsibilities:

● Problem Framing: Identify and prioritize high-impact research questions that shape

product direction.

● End-to-End Research: Plan and execute research across the product lifecycle—from

discovery to post-launch.

● Behavioral Insights: Uncover patterns in user behavior and translate them into

opportunities to improve engagement, retention, and outcomes.

● Mixed-Methods Research: Use a combination of qualitative and quantitative methods

to build a holistic understanding of users.

● Insight Synthesis & Influence: Convert research findings into clear, actionable insights

that influence product decisions.

● Collaboration with Product & Data: Work closely with product, analytics, and data

teams to connect user insights with metrics and business outcomes.

● Research Enablement: Enable designers and PMs to run lightweight research through

frameworks and best practices, while maintaining quality.

● Mentorship & Culture: Mentor team members and champion a strong, user-centric

research culture.

Required Qualifications:

● 3–5 years of experience in UX or product research within product-driven organizations

● Strong ability to frame problems and define research that influences product direction

● Proficiency in both qualitative and quantitative research methods (generative and

evaluative)

● Experience working closely with product, design, and data teams to drive outcomes

● Strong synthesis skills—ability to move from raw data to clear insights and product

implications

● Ability to connect user insights with product metrics and business impact

● Experience enabling cross-functional teams to conduct lightweight research while

maintaining quality

● Strong communication and storytelling skills to present insights in a clear, compelling

manner

● Comfortable working in fast-paced environments with evolving priorities