CRM-Sales Force Consultant

Position: CRM-Sales Force Consultant

• Location Hyderabad – Telangana
• Experience 3-5 Years minimum
• Industry Type Manufacturing Company/ Candidates from Steel Industries preferred
• Functional Area CRM/ERP- FOCUS/Sales Force
• Education B.E.Graduate / Graduate / SAP/ Certifies ERP Module EX Sales Force.

•  The CRM & Sales Force Consultant will be responsible for analysing business
• processes, implementing, customizing, and supporting CRM and ERP systems
• to improve operational efficiency, data accuracy, and customer relationship
• management. The role involves close coordination with business
• stakeholders, vendors, and internal IT teams.
•  Understand business requirements across departments such as Sales,
• Purchase, Finance, Operations, and Customer Service
•  Translate business needs into functional specifications for CRM and sales
• force modules
•  Conduct gap analysis and recommend process improvements and system
• enhancements
•  Lead or support implementation of CRM and ERP (Focus)systems (SAP, Sales
• Force)
•  Configure modules, workflows, reports, dashboards, and user roles
• Coordinate with technical teams for customization, integrations, and data
• migration
• Ensure seamless integration between CRM, ERP (Focus) Sales force and
• third-party applications
•  Oversee data migration, validation, and master data management
•  Ensure data accuracy, security, and compliance with company policies