Retail Sales Manager - (Luxury CRM & Sales Support)

Client Relations Executive (CRM & Sales

Support), Hyderabad (Jubilee Hills)

Role: Client Relations Executive (CRM & Sales Support)

• V&N Luxury is a private destination for exceptional collecting, bringing together rare and
• highly sought-after objects across Modern Indian Art, pre-owned hyper-luxury watches,
• hypercars, Hermès bags, and heritage and vintage chandeliers. The business is built around
• rarity, provenance, authenticity, craftsmanship, discretion, and enduring desirability.
• We are looking for a dynamic, articulate, and people-oriented individual to support client
• engagement, CRM, sales processes, and the day-to-day coordination required to deliver a
• thoughtful luxury experience.
• Role Overview
• This is a client-facing role supporting conversations, relationships, and sales processes across
• V&N Luxury. You will work closely with the founders and senior team members to ensure
• that every client interaction is organised, responsive, discreet, and personalised.
• Key Responsibilities

• Assist in engaging with existing, referred, and prospective clients
• Maintain and update CRM systems with client preferences, interests, interactions, and

• follow-ups
• • Support the sales journey — from initial conversations and enquiries through
• viewings, follow-ups, and transaction coordination
• • Coordinate appointments, private viewings, product information, quotations,
• documentation, and client communication
• • Assist with inventory tracking and coordination across watches, automobiles, bags,
• art, and other collectible categories
• • Maintain accurate records of client requirements, leads, enquiries, and pending
• actions
• • Support senior team members with client presentations, research, product information,
• and sales materials
• • Build familiarity with luxury products, provenance, pricing, and the nuances of each
• category
• • Ensure timely and polished follow-up with clients and maintain a high standard of
• responsiveness
• Ideal Candidate
• • 2–6 years of experience (luxury retail, hospitality, sales, client servicing, private
• banking, premium automobiles, or high-end retail preferred)
• • Strong communication and interpersonal skills, with proficiency in the local
• language
• • Organised, detail-oriented, proactive, and comfortable managing multiple client
• requirements

• Comfortable interacting with discerning and high-profile clients
• Professional appearance, polished manner, and strong attention to discretion
• Confident with CRM systems, email, documentation, and day-to-day digital tools
• Eager to learn about luxury, collectibles, art, watches, automobiles, fashion, and

• design
• • Looking to build a long-term career in the luxury and collectibles space
• What We Value
• This role is less about conventional selling and more about understanding — the ability to
• observe, listen, remember, and support meaningful conversations that develop into long-term
• client relationships and thoughtful acquisitions.
• Location
• Jubilee Hills, Hyderabad