National Manager - Product Management - Banking/Financial Services

Job Summary:

To lead the end-to-end product strategy, development, profitability and lifecycle management of housing finance products, ensuring alignment with business growth, customer needs, risk appetite and regulatory requirements.

Job Requirements:

• Graduate and MBA / PGDM in Finance, Marketing, Business Management or equivalent preferred.
• 12 - 18 years of experience in Banking, Housing Finance, NBFC or Financial Services.
• Strong experience in Product Management - Product Development - Business Strategy.
• Experience in Home Loans, LAP, Affordable Housing or secured retail lending is preferred.
• Should have demonstrated experience in launching and scaling financial products.
• Strong understanding of Housing Finance and secured lending Product strategy and lifecycle management.
• Business and financial acumen.
• Pricing and profitability management.

Specific Skills:

• Market and competitor analysis.
• Customer-centric product development.
• Data-driven decision making.
• Digital lending and process transformation.
• Stakeholder management.
• Strong communication and presentation skills.
• Cross-functional leadership.
• Project and change management.

Job Responsibilities:

Strategic:

• Define and drive the overall product strategy aligned with the company business plan and growth objectives.
• Identify emerging market opportunities, customer segments and new product opportunities.
• Develop the long-term product roadmap for Home Loans, LAP, Affordable Housing and other secure lending products.
• Establish product-wise growth, profitability and market share objectives.
• Drive product differentiation and competitive positioning through market and customer insights.
• Define product pricing and profitability strategy in collaboration with Business, Credit, Risk and Finance.
• Evaluate and recommend new products, geographies, customer segments and business models.
• Drive digital product strategy and transformation of the customer lending journey.
• Develop strategic partnerships with technology providers, fintechs, aggregators and other ecosystem partners.
• Present product strategy, business cases and performance to the CEO - Business Head - Management Committee.
• Ensure product strategy is aligned with regulatory requirements, risk appetite and governance standards.

Tactical:

• Translate the product strategy into annual, quarterly and monthly execution plans.
• Define product features, eligibility criteria, pricing, fees, process flows and customer propositions.
• Monitor product-wise disbursement, portfolio growth, yield, profitability, TAT and portfolio quality.
• Conduct regular competitor benchmarking and recommend corrective actions.
• Work with Credit and Risk teams to refine product policies and underwriting parameters.
• Collaborate with Sales and Business teams to improve product penetration and conversion.
• Coordinate with Technology and Operations teams for product enhancements and system implementation.
• Lead product launches, UAT, pilot programs and rollout activities.
• Identify process gaps and implement initiatives to improve TAT, customer experience and operational efficiency.
• Prepare product MIS, dashboards and management reports.
• Track product performance against approved business plans and initiate course corrections.
• Conduct periodic product reviews and recommend modifications based on market performance and customer feedback.

Supervisory:

• Lead and manage the Product Management - Product Development team.
• Define KRAs, KPIs and individual objectives for team members.
• Allocate responsibilities and ensure timely execution of product initiatives.
• Review team performance through periodic reviews and performance dashboards.
• Guide team members on product design, market analysis and business requirements.
• Ensure adherence to product governance, SOPs and approval processes.
• Coordinate with cross-functional teams and resolve execution-level issues.
• Ensure timely preparation of product documents, circulars, process notes and training material.
• Conduct regular team meetings and track action items to closure.
• Build product capability within the team through coaching, training and knowledge sharing.
• Identify talent requirements and support recruitment and development of the product team.
• Ensure effective escalation and resolution of critical product-related issues.