Head - HR Operations - IT

• HR Operations Specialist
• Location: [Madhapur, Hyderabad]
• Experience: 6+ years
• Employment Type: Full-time
• Role Overview:

We are looking for an experienced HR Operations Specialist to manage end-to-end HR operations with a strong focus on onboarding, pre-onboarding, and background verification (BGV). The role requires hands-on operational expertise, strong stakeholder management, and the ability to manage teams while driving process efficiency through data and reporting.

Key Responsibilities:

HR Operations & Onboarding:

• Manage end-to-end employee onboarding and pre-onboarding processes, ensuring smooth candidate experience.
• Coordinate and oversee background verification (BGV) processes with internal and external partners.
• Ensure compliance with internal HR policies and statutory requirements.
• Maintain accurate employee records and HR documentation.

Stakeholder & People Management:

• Act as a key point of contact for internal stakeholders, including hiring managers, HR business partners, and leadership.
• Manage and guide HR operations team members, ensuring adherence to timelines and quality standards.
• Address operational escalations and ensure timely resolution.

Data, Reporting & Process Improvement:

• Prepare and manage HR reports and dashboards using MS Excel and Power BI.
• Track onboarding metrics, BGV turnaround times, and operational SLAs.
• Identify process gaps and drive continuous improvement in HR operations workflows.

Required Skills & Qualifications:

Mandatory:

• Any graduate with a relevant HR or operations background.
• 6+ years of experience in HR Operations or related roles.
• Hands-on experience in Onboarding, Pre-onboarding, and BGV processes.
• Strong working knowledge of MS Excel (advanced formulas, reports) and Power BI.
• Proven people management and stakeholder management experience.
• Strong communication skills and ability to work in a fast-paced environment.

Preferred / Good to Have:

• Experience working in mid to large-sized organizations.
• Exposure to HRMS tools and Workday process automation.
• Ability to interpret data and translate insights into operational improvements.

• What We're Looking For:
• Detail-oriented and process-driven mindset.
• Strong ownership and accountability for outcomes.
• Ability to balance operational execution with team and stakeholder management.
• Comfortable working with data and reporting to support decision-making.