Application Support Engineer With (government Entity)
Operations Maintenance & Support
Posted: 1 year ago
2-6 years
Dubai - United Arab Emirates (UAE)
Operations Maintenance & Support
work from office
Full Time
Posted: 1 year ago
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Job Description
- � Key Responsibilities
- Provide L1/L2 support for enterprise/government IT systems.
- Investigate, troubleshoot, and resolve issues raised via ticketing tools (Jira, ServiceNow, ManageEngine, etc.).
- Write, debug, and optimize Oracle PL/SQL queries; generate reports (Excel/CSV/PDF).
- Document recurring issues, solutions, and standard operating procedures.
- Support walk-in clients, ensuring clear communication in Arabic and English.
- Collaborate with internal teams to translate business requirements into technical solutions.
Skills
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