Key Account Executive

Main Responsibilities

What you will enjoy doing

• Act as a support of KAM/SM in the day-to-day communication, activities and follow up with clients internally and externally.
• Create sales order and collection follow up for customers.
• Organize sales filing system (quotation, sample, POs, contract,….etc)
• Participates in tenders/RFQs and follow up actions (prices, offers, negotiations, project follow-ups etc.)
• Receiving inquiry from customers, sending quotation & follow-up till receiving the orders in alignment with KAM/SM.
• Report to superior for any cancellation or losses of any order to take further decision.
• Following up call off & rolling forecast from customers along with Supply Chain Department.
• Forward any confirmed order to order management to process the SOC “sales order confirmation” and support when needed.
• Prepare Sales reports when requested
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Interacts with production, planning, quality, technical and facilities engineering to monitor commercial projects.
• Generate new business opportunities with your current accounts and conduct market analysis to assess future opportunities
• Supports KAM/Sales Managers accounts and may act as direct point of contact for customer regarding pricing updates and/or new quotations on their absence.
• Acts as the key interface between our customers and all relevant internal divisions in order to meet account performance objectives and customer expectations
• Ensure customer complaints is handled and closed a long with Quality team.
• Support finance team avoiding any overdues with handled clients.
• Visit assigned clients regularly.

• College Degree in related field.
• Min 2 years of work experience preferred in sales / customer service
• Excellent negotiating, relationship building and communication skills in English and/or French.
• Arabic and French language is a Plus
• Highly self-motivated and self-driven
• Ability to maintain confidentiality and behave in a professional manner
• Good computer skills
• Enthusiasm for a demanding industrial product and technical understanding
• High level of energy.
• It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards.
• Fit to company culture in terms of punctuality, attitude, responsibility, department integration, personnel respect, accuracy and H&S standards.

ALPLA is proud to be certified with the Great Place to Work Certification in Dubai.

We offer a positive and inclusive work culture that values diversity and collaboration, along with opportunities for professional growth and development through our learning and development programs.

Join us and be part of a multicultural work environment where your contributions are valued.