Relationship Manager - Large Corporate Group Segment
Operations Maintenance & Support
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Job Description
Role Overview:
To develop and manage relationships with the Large Corporate Group Segment.
Key Responsibilities:
- Ownership of business development as per agreed plans.
- Initiate, manage and deepen client engagement; Build relationships at CXO/CFO levels.
- Educate and inform clients about the company's products, services and special offers.
- Ensure delivery of banking solutions in collaboration with other parts of the bank; Cross Sell Bank products (salary account/retail CA and SA, forex, DCM, Trade, CMS etc).
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
- Work with internal departments to ensure company meets clients' expectations.
- Oversee customer relationship management system.
- Maintain / enhance credit quality in the portfolio managed; Zero NPAs.
- Mentoring of assistant relationship managers and analysts.
- Franchise and brand building activities.
Skills
Corporate BankingBankingBFSI SalesCmsCustomer Relationship ManagementCustomer SatisfactionCustomer RelationshipDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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