Marathi & Hindi | BPO Voice | 12th Pass | Fresher...Apply Now !

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-3 years
Pimpri-Chinchwad, Pune
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Profile- Domestic BPO Voice Process

  • Fresher Experience
  • work from office
  • immediate joiner
  • Salary : 11,000 - 16,500 in hand + Unlimited Incentive

Required Candidate profile

  • Qualification - 12th Pass/ Any graduate
  • Male & Female both can apply
  • Day shift

Roles and Responsibilities

  • Handle customer calls, emails, and chats to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with team members to achieve sales targets and improve overall performance metrics.
  • Stay updated on product knowledge and company policies to provide informed support.

Desired Candidate Profile

  • 0-3 years of experience in BPO voice process (inbound/outbound calling).
  • Strong communication skills in Marathi & Hindi languages.
  • Ability to work on rotational shifts including weekends and holidays.
  • Basic computer literacy for data entry purposes.
  • High school diploma or equivalent required; graduation preferred.

Apply Now,

Contact For More Details / Information

HR Saloni - 7030023066

Skills

Customer ServiceVoice ProcessBpo VoiceTelecallingCall CenterBPOInbound ProcessInbound CallsCustomer ServiceBpoVoice Process

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