Day Shift / Customer Service Executive / BPO Jobs In Pune/ Call Center
Management/ Strategic Consulting
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Job Description
Roles and Responsibilities
- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
- Stay updated on product knowledge and company policies to provide informed support.
Desired Candidate Profile
- 0-3 years of experience in BPO voice process (inbound/outbound calling).
- Strong communication skills in Marathi & Hindi languages.
- Ability to work on rotational shifts including weekends and holidays.
- Basic computer literacy for data entry purposes.
- High school diploma or equivalent required; graduation preferred.
Profile- Bpo Process Voice
- Fresher Experience
- work from office
- immediate joiner
- Salary : 12,200 in hand + Unlimited Incentive
Required Candidate profile
- Qualification - 12th Pass/ Any graduate
- Male & Female both can apply
- Day shift
- How To Apply..?
- To Scheduled Your Interview Call Or WhatsApp
HR Saloni-9689518944
Skills
Customer ServiceTelesalesCustomer SupportBpo VoiceCall CenterBPOCcaInbound CallsPerformance MetricsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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