Altruist Technologies - Business Head - Co-Living Spaces

• Position Title: Business Head - Co-Living
• Location: Panchkula, Haryana
• Reporting To: Group CEO / Managing Director
• Department: Operations / Business Management
• Employment Type: Full-Time
• Role Overview

The Business Head - Coliving will be responsible for leading and scaling the the Coliving operations. This role demands strategic vision, operational excellence, and a deep understanding of the urban rental and shared living ecosystem. The incumbent will oversee P&L, customer experience, facility management, vendor partnerships, and team leadership to ensure sustainable growth and high occupancy.

Key Responsibilities

Business Strategy & Growth

• Develop and execute the business plan for the Co-living properties across India
• Drive occupancy, revenue, and profitability targets
• Identify market trends, competitor benchmarks, and expansion opportunities

Team Leadership & Culture

• Build and manage a high-performing on-site operations team
• Foster a culture of accountability, service excellence, and community engagement
• Conduct regular performance reviews and training programs

Operations & Facilities

• Oversee day-to-day property operations including maintenance, housekeeping, and security
• Ensure compliance with safety norms, municipal regulations, and internal SOPs
• Coordinate with Admin & Facilities team for infrastructure upgrades and AMC

Customer Experience & Engagement

• Ensure superior resident experience through proactive service delivery
• Implement feedback mechanisms, grievance redressal, and community-building initiatives
• Monitor NPS and satisfaction scores to drive retention

Financial & Vendor Management

• Manage budgets, expenses, and cost optimization initiatives
• Negotiate and manage vendor contracts for utilities, catering, laundry, etc.
• Track financial KPIs and report monthly performance to leadership

Compliance & Audit

• Ensure adherence to local housing laws, fire safety, and labor regulations
• Support internal and external audits with documentation and process transparency

• Qualifications & Experience
• Criteria Requirement
• Education Graduate/Postgraduate in Business, Hospitality, or Real Estate
• Experience 8-12 years in operations, hospitality, or real estate; 3+ years in leadership
• Skills Strategic planning, team management, budgeting, vendor negotiation
• Tools Familiarity with property management systems, CRM, and MS Office
• Language Proficiency in English and Hindi; local dialects a plus
• Preferred Attributes

• Entrepreneurial mindset with a bias for action
• Strong interpersonal and negotiation skills
• Passion for community living and customer-centricity
• Ability to thrive in a fast-paced, dynamic environment