Altruist Technologies - Head - Logistics Operations

Role Overview:

The incumbent will be responsible for end-to-end ownership of logistics operations, driving operational excellence, scalability, profitability, and service quality across regions. This role requires a seasoned leader with deep expertise in large-scale logistics, supply chain optimization, P&L management, and stakeholder governance.

Key Responsibilities:

Strategic Leadership:

• Define and execute the long-term operations strategy aligned with organizational growth and business objectives.
• Lead expansion across new geographies, clients, and service lines while ensuring operational readiness.
• Act as a key member of the executive leadership team, contributing to corporate strategy, budgeting, and business planning.

Operational Excellence:

• Oversee end-to-end logistics operations including first-mile, mid-mile, last-mile, warehousing, fleet, and workforce management.
• Drive continuous improvement through process re-engineering, automation, and data-driven decision-making.
• Ensure consistent service delivery, SLA adherence, and high customer satisfaction across all locations.

Financial & P&L Ownership:

• Own P&L responsibility for logistics operations, including cost optimization, margin improvement, and productivity enhancement.
• Develop and monitor operating budgets, forecasts, and KPI dashboards.
• Drive vendor negotiations, contract management, and cost governance.

People & Leadership:

• Build and mentor a high-performing senior leadership team across operations, planning, compliance, and quality.
• Drive workforce strategy including manpower planning, productivity benchmarks, succession planning, and leadership development.
• Foster a culture of accountability, performance, and operational discipline.

Compliance, Risk & Governance:

• Ensure adherence to statutory, labor, safety, and regulatory requirements across all operating regions.
• Establish strong governance frameworks, audits, and risk mitigation strategies.
• Act as the senior escalation point for operational, compliance, and client issues.

Client & Stakeholder Management:

• Lead relationships with key enterprise clients, partners, and regulatory authorities.
• Support business development by enabling scalable, compliant, and cost-effective operations.
• Represent the organization in strategic reviews, audits, and executive-level discussions.

Qualifications & Experience:

• 18-25+ years of experience in logistics, supply chain, transportation, or large-scale operations, with at least 7-10 years in a CXO / EVP / Business Head role.
• Proven experience managing multi-location, high-volume logistics operations.
• Strong P&L ownership and turnaround or scale-up experience.
• Deep understanding of Indian logistics ecosystem, labor laws, and compliance frameworks.
• MBA / Post-Graduate degree in Operations, Supply Chain, or Management preferred.

Key Competencies:

• Enterprise-level strategic thinking
• Strong financial acumen
• Change management & transformation leadership
• Stakeholder and board-level communication
• High execution rigor with long-term vision