Case Processing Executive

Job description

AM INFOWEB

• Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do
• a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.
• The main aim is to get the medical facility reports within the time frame mentioned by the client.

Key Responsibilities:

• Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to
• retrieve medical records.
• Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the
• accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory
• requirements.
• Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
• Document all interactions and maintain detailed records of medical records retrieval activities.
• Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Requirements:

• Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability
• to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Qualification: Graduation/Awaiting final semester results/Under graduates

Benefits:

• Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives.
• Comprehensive training program provided.
• Opportunity for career advancement and skill development. Positive and collaborative work culture.
• Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid.

Work location: Kalyani Nagar, Pune. Paid Transport facility is provided.

• If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage
• you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This
• opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO /
• Business Development will not be considered and cannot apply)

About company

• AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical
• facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the
• mentioned medical institutes? The main aim is to get the medical facility reports within the time frame
• mentioned by the client.

AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save

• millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class
• team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while
• supporting their overall business operations. We help our clients to minimize operational and capital costs,
• recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by
• leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners
• around the globe.

How to apply:

Connect on whatsapp/call on: 9049101874

Email: vaishnavi.sayaji@aminfoweb.co.in

Shifts timing

• 6:00 PM - 3:00 AM
• 6:30 PM - 3:30 AM
• 7:30 PM - 4:30 AM
• 8:00 PM - 5:00 AM
• Saturday Sunday fixed Off.

Company Info

Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE Role & responsibilities