Case Processing Executive

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
0-1 years
Pune(Kalyani Nagar)
Operations Maintenance & Support
work from office
Full Time
Closes 28 Dec 2026

Posted: 2 weeks ago
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Job Description

Case Processing Executive

Company:AM Infoweb

Location:Kalyani Nagar, Pune

About our company:

AM Infoweb Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client.

AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with a lot of companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all the problems of our clients while supporting their overall business operations. We help our clients to minimise operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe.

Role & Responsibilities

  • Act as a mediator between insurance companies/law firms and hospitals, doctors, clinics, and other medical facilities.
  • Follow up on medical reports of patients who have been discharged from the respective medical institutions.
  • Ensure that medical facility reports are obtained within the time frame specified by the client.
  • Coordinate effectively with healthcare institutions and maintain accurate communication records.

Eligibility Criteria

  • Excellent communication skills in English (both verbal and written).
  • Graduate or awaiting final semester results.
  • Graduate freshers can apply.
  • Work from Home (WFH) is not appreciated.
  • Comfortable working in night shifts.
  • Complete freshers are welcome to apply.

Perks & Benefits

  • Salary up to CTC 25,000 per month.
  • Attractive monthly incentives up to 7,000 gross.
  • Fixed US shift.
  • Fixed Saturday and Sunday off.
  • Overtime paid.

Work Location

B-3, 7th Floor, Cerebrum IT Park, Kalyani Nagar, [411014] Pune

Important Note

This opening is for the Voice Process. Candidates with experience in:

  • Back Office
  • B2B Lead Generation
  • RPO
  • Business Development

Will not be considered.

Contact Details

Phone: 9049101874

Email: anushka.barge@aminfoweb.co.in

Interested candidates may call, share their resume via email, or walk in with their CV for interview rounds.

Skills

International Voice ProcessUS ProcessCustomer SupportCustomer ServiceCustomer CareVoice ProcessKPOInternational VoiceOperationsCustomer SatisfactionVoice Process

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