Area Manager, ACES

Department Icon Product Management
Posted: 2 days ago
0-1 years
Hyderabad / Secunderabad, Telangana, Telangana
Product Management
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description

Description

The ACES Manager is responsible for driving continuous improvement, process standardization, and operational excellence across all functional areas of the fulfillment center. This role leverages Lean and Six Sigma methodologies to identify and eliminate defects, reduce variability, and improve safety, quality, and productivity outcomes. The ACES Manager partners closely with Operations, Safety, Quality, and HR teams to build a culture of data-driven decision-making and sustainable process improvement.

  • Key job responsibilities
  • Continuous Improvement & Kaizen
  • Lead and facilitate Kaizen events, value stream mapping, and process improvement workshops across Inbound, Outbound, and ICQA functions
  • Drive adoption of Lean tools (5S, visual management, standard work) on the floor
  • Achieve measurable year-over-year improvements in productivity, quality, and cost metrics
  • Defect Elimination & Root Cause Analysis
  • Own the site defect elimination pipeline; manage projects from identification through verification of effectiveness
  • Partner with process engineers and operations leaders to implement corrective and preventive actions
  • Standard Work & Process Audits
  • Develop, deploy, and maintain standard work documentation for all critical process paths
  • Conduct regular Gemba walks and layered process audits to ensure compliance with SOPs
  • Coach and train associates and area managers on standard work adherence and problem-solving techniques
  • Drive audit finding closures and escalate systemic non-conformances to leadership
  • Metrics & Reporting
  • Own site-level ACES metrics dashboard including DPMO, cycle time, first pass yield, and process capability indices
  • Prepare and present weekly/monthly ACES business reviews to site leadership
  • Benchmark against network best practices and drive adoption of successful initiatives from other FCs
  • Stakeholder Management & Coaching
  • Build strong partnerships with Operations, Safety, Quality, RME, and HR teams

Basic Qualifications

  • Bachelors degree in Operations, Supply Chain Management, Engineering, or another technical field
  • Experience working with cross-functional teams

Preferred Qualifications

  • Bachelors degree in Engineering, Logistics, or a similar field
  • Knowledge of Lean, Six Sigma and Kaizen techniques
  • Experience in program or project management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

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Company - ASSPL - Telangana

Job ID: A10560264

Skills

Project ManagementRoot Cause Analysis

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About Company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.
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