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Job Description
:
AWS SMGS is looking for a Senior Sales Operations Manager to join their Global Sales Strategy & Operations team in their Scale team. This role combines hands-on analytics with operational excellence and strategic thinking, where you'll use data analysis and modeling to support Sales Leaders in the SMB and Scale teams. You'll play a key role in maintaining business health and driving data-informed strategic decisions across the region.
This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering insights and intelligence that directly impact our decision-making processes.
- Key job responsibilities
- Key Focus Areas:
- . Managing sales performance reporting analysis
- . Conducting analysis for trends, observations and developing recommendations for sales strategy across EMEA
- . Creating reports using diverse data sources
- . Delivering actionable insights to EMEA-wide stakeholders
- What You'll Bring:
- . Strong technical skills in data extraction and modeling
- . Exceptional organizational abilities and stakeholder relationships
- . Self-motivation and adaptability to work in an ambiguous, fast-paced environment
- . Experience handling large datasets
- . Ability to support multiple sales teams simultaneously
- Success in This Role Means:
- . Collaborating effectively with sales teams, operations teams, internal users and world-wide / global counterparts in AWS
- . Developing and implementing new recommendations
- . Creating accurate, impactful reports
- . Communicating complex data insights to both technical and non-technical audiences
- . Supporting SMB and Scale Sales teams with territory analysis and operational activities
- A day in the life
The ideal candidate thrives in a dynamic environment, demonstrates strong analytical capabilities, and can translate data into meaningful business insights while maintaining high operational standards.
- Key Responsibilities:
- . Data Analysis & Insights -
- o Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
- o Design and deliver regular and on-demand business analytics with stakeholders
- . Strategic Planning & Reporting
- o Maintain monthly health of the business
- . Metrics & Performance Management
- o Monitor and evaluate existing performance metrics
- o Transform complex data into actionable recommendations
- . Business Intelligence
- o Deliver strategic insights to guide business decisions
- o Provide data-driven recommendations through detailed analysis
- About the team
Join our international, diverse team, which is going above and beyond that comprise AWS EMEA's most significant and influential Greenfield and T2K customers. The team is always focused on delivering the best results for our customers by working backwards from their needs. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. The team has extensive visibility to EMEA Directors and Senior Leadership Team given the strategic nature of the role.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience using Microsoft Excel to manipulate and analyze data
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
PREFERRED QUALIFICATIONS
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Skills
OperationsOperations ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Amazon.com, Inc. is a global technology company focusing on e‑commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos, Amazon has grown from an online bookstore into one of the Big Five American technology companies, alongside Alphabet, Apple, Meta, and Microsoft.
In India, Amazon launched Amazon.in in 2013, rapidly becoming one of the country’s largest e‑commerce platforms. Its India operations span retail marketplace, Amazon Web Services (AWS), Prime Video, Amazon Music, Alexa, and logistics arms like Amazon Transportation Services. The company also runs large corporate offices and fulfilment centres across multiple cities, employing over 100,000 people in India.
Amazon is known for its customer obsession, innovation, and operational excellence, guided by its 16 Leadership Principles. Its India business combines global technology expertise with local market adaptation, offering career opportunities in technology, operations, marketing, content, and customer service.
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