Customer Support Executive

Roles and Responsibilities

• Provide exceptional customer service through phone, email, or chat support to resolve customer queries and concerns.
• Handle international voice process calls with professionalism and accuracy.
• Manage travel processes efficiently to ensure seamless execution of tasks.
• Develop strong problem-solving skills to address complex issues promptly.
• Utilize excellent communication skills to effectively handle customer interactions.

Desired Candidate Profile

• 0-2 years of experience in BPO/Call Centre environment (International Voice Process).
• Any graduate degree (B.Tech/BE/BA/MA) except Law & MBA.
• Excellent English language proficiency for effective communication with customers.
• Strong understanding of Customer Handling, Email Writing, Email Support, Problem Resolution techniques.