English Customer Support Representative / International BPO

URGENT HIRING | International BPO Customer Support Opportunities in Jaipur

• Role: Customer Support Executive / Customer Service Representative (Voice / Chat / Email)
• Location: Jaipur, Rajasthan (Work from Office)
• Salary Package: 3.25 LPA 5.00 LPA + Monthly Incentives
• Experience Level: 0 to 5 Years (Freshers & Experienced Candidates Welcome)
• Education: 12th Pass / Undergraduate / Any Graduate / Postgraduate

--------------------------------------------------------------------------------

• PAN-INDIA HIRING | SPECIAL RELOCATION PACKAGE FOR OUTSTATION CANDIDATES:
• Candidates from ANY city across India are welcome to apply! We make your move to Jaipur seamless:
• Free 1-Way Travel Ticket (Flight / Train) to Jaipur
• 10 Days Complimentary Hotel Accommodation upon arrival
• Relocation Bonus & Joining Support (as per company policy)

--------------------------------------------------------------------------------

JOB OVERVIEW:

We are hiring Customer Support Executives for premier International BPO processes in Jaipur. As a Customer Care Representative, you will interact with global customers to resolve queries, troubleshoot issues, and deliver world-class service through International Voice Process, Live Chat Support, and Email processes.

KEY RESPONSIBILITIES:

• Handle incoming customer inquiries across International Voice, Chat, and Email channels with high professionalism.
• Identify customer needs, troubleshoot technical/service issues, and provide timely, accurate resolutions.
• Maintain high Customer Satisfaction (CSAT) scores, quality scores, and First Contact Resolution (FCR).
• Communicate effectively with international clients using fluent English communication skills.
• Follow process guidelines, client SOPs, and call/chat workflow standards.

CANDIDATE REQUIREMENTS:

• Excellent English Communication Skills (Spoken & Written).
• Good listening, comprehension, and customer care / problem-solving abilities.
• Basic computer literacy & keyboard proficiency (30+ WPM typing preferred for Chat/Email Non-Voice processes).
• Flexibility to work in rotational shifts (5.5 day work week with rotational offs).
• Openness to relocate to and work from office in Jaipur (Relocation package provided).

--------------------------------------------------------------------------------

PERKS & BENEFITS:

• Industry-leading fixed CTC + high uncapped monthly performance incentives
• Free outstation travel ticket + initial 10-day free hotel accommodation
• Exposure to top-tier global brands, international client handling, and modern infrastructure
• Fast-track career growth into Team Leader (TL), Quality Analyst (QA), or Trainer roles