Software Engineer

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

At Amdocs, our mission is to empower our employees to Live Amazing, Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

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In one sentence

Responsible for design, development, modification, debug and/or maintenance of software systems

What will your job look like

Key responsibilities:

• Perform Development & Support activities for Salesforce domain
• Understand High Level Design, Application Interface Design & build Low Level Design
• Working directly with customer to understand the requirements and develop the Solutions
• Perform Development & Deployment. Should be able to Code, Unit Test & Deploy
• Creating necessary documentation for all project deliverable phases

All you need is...

Mandatory Skillset:

• At least 4-7 years of hands-on experience in Sales Cloud, Service Cloud
• Working knowledge with APEX Development, CPQ, SOQL
• 4+ years of Hands-on experience with API Development
• Working experience with RCA, PRM, Agentforce
• Exposure to Data Cloud, SF Package Installation

Good to have:

• Willingness to learn all Salesforce related technologies
• Hands on Snowflake Integration
• Understanding of JIRA, DevOps for Salesforce
• Understanding of Repo, CI/CD

Why you will love this job:

Behavioral skills:

• Eagerness & Hunger to learn. Good problem solving & decision-making skills
• Good communication skills within the team, site and with the customer
• Ability to stretch respective working hours when necessary, to support business needs
• Ability to work independently and drive issues to closure
• Flexible to work in afternoon shift
• Effectively handle multiple and complex work assignments, while consistently deliver high quality work