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Job Description
Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
Preferred:
Bachelor s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
Experience in at least one of the following:
- Translating operational risk strategy and appetite into execution guidelines.
- Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.
- Oversee the implementation of the operational risk governance frameworks.
- Communicating and ensuring understanding and adherence to operational risk procedures and standards.
- Manage the operational risk exam management processes.
- Experience in financial services industry
The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing:
- Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology.
- Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan.
- Independently monitor operational risk trends and activities.
- Manage and perform an effective challenge process based on a defined criteria and build into annual plan.
- Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks.
- Coordinate a holistic, de-duplicated independent risk assessment process.
- Proactively identify areas for high risk for intervention.
- Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies.
- Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.
- Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Skills
Senior ManagementOperational Risk ManagementRisk ManagementAssessmentOperations ManagementFinancial ServicesSeniorManagementRisk GovernanceRisk ManagementRisk MgmtRisk AssessmentOperational Risk ManagementEnterprise Risk ManagementEnterprise RiskOperational RiskIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
American Express — often called Amex — is a global leader in payments, premium credit cards, corporate expense management, and travel‑related financial services. Founded in 1850 in Buffalo, New York, the company is renowned for its customer service, premium rewards programs, and strong merchant network.
In India, American Express (India) Private Limited was incorporated in 1994, with major offices in Gurugram and New Delhi, and large Global Service Centres supporting worldwide operations in technology, analytics, risk management, and customer servicing. The company operates both as a card issuer and a merchant acquirer, and through American Express Banking Corp., it offers corporate cards, merchant services, and working capital solutions.
American Express is known for its premium positioning, serving affluent consumers, corporates, and SMEs. Its India operations combine customer‑facing businesses with global capability centres, making it a hub for innovation in payments, fraud prevention, and digital experiences.
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