Associate, Channel Operations - Contracts & Pricing Execution
Operations Maintenance & Support
Posted: 2 weeks ago
Posted: 2 weeks ago
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Job Description
Associate, Channel Operations Contracts Pricing Execution (AIN)
Join Amgens Mission of Serving Patients
At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.
Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
What you will do
As the Associate, Channel Operations Contracts Pricing Execution (AIN), you will support execution of U.S. Channel operations within the Contracts Pricing Execution function. This role will support contract update processing, CDP maintenance, GCPS processing, scorecard generation, payment validation, DOH analysis, reconciliation activities, reporting, controls, documentation, and operational improvement initiatives supporting Channel Payments and Channel Analytics processes.
The role will partner with Channel Managers, AIN team members, ATO Channel SMEs, National Account Managers, Finance, Commercial Operations, Pricing, Trade Operations, Analytics teams, Information Systems, and other U.S.-based stakeholders to support accurate, timely, and compliant Channel execution. The Associate will be expected to learn Channel processes through structured KT, shadowing, reverse shadowing, and supervised execution prior to taking on broader independent responsibilities.
Key Responsibilities
Channel Operations Execution
- Support day-to-day execution of Channel operations including CDP updates, GCPS maintenance, payment package preparation, scorecard generation, tracker maintenance, reporting support, and documentation management.
- Execute assigned standard-state Channel activities in accordance with SOPs, desktop procedures, validation checklists, quality standards, and established timelines.
- Maintain accurate trackers for contract updates, CDP changes, scorecard status, waiver activity, payment readiness, reconciliations, open items, and evidence retention.
- Escalate risks, missing information, data anomalies, access issues, late amendments, waiver concerns, or processing exceptions to the Channel Manager and retained ATO owners.
CDP GCPS Support
- Support Conga review activities, contract amendment tracking, Monthly and Quarterly CDP Update preparation, and maintenance of supporting documentation.
- Perform standard CDP maintenance activities and support GCPS setup and configuration updates for approved contract, pricing, fee, rebate, strategy, and program changes.
- Assist with CDP-to-GCPS validation, peer review support, discrepancy documentation, and issue resolution tracking.
- Maintain supporting files including master files, strategy trackers, product updates, waiver trackers, and contract-related documentation.
Scorecards, Validation Payment Support
- Generate and maintain scorecards using approved master files, DOH inputs, net sales data, and contractual parameters.
- Perform first-pass validation of scorecards, payment calculations, performance reports, reconciliations, and supporting reporting outputs.
- Support payment package preparation, payment tracker updates, variance research, documentation preparation, and approval package readiness.
- Investigate standard discrepancies and coordinate supporting data collection for manager review.
Analytics, Reconciliation Reporting
- Support net sales reconciliation activities across SAP, GCPS, IntegriChain, and related reporting sources.
- Perform recurring DOH calculations, direct sales validation, 852/867 review support, variance analysis, and compliance reporting activities.
- Assist with trend reporting, scorecard reporting, performance reporting, payment package support, and routine operational dashboards.
- Maintain audit-ready supporting workpapers and reconciliation documentation.
Product Launch Master Data Support
- Support routine product launch tracking activities, MMDS documentation updates, master data coordination, and approved pricing update activities.
- Assist with price list maintenance, documentation readiness, product setup tracking, and launch-related reporting.
- Maintain launch documentation, approvals, and supporting records in accordance with SOP requirements.
Compliance, Controls Audit Readiness
- Execute work in accordance with Channel SOPs, SOX controls, documentation requirements, and compliance expectations.
- Maintain audit-ready evidence supporting validations, reconciliations, payment activities, approvals, and operational controls.
- Support internal audits, SOX reviews, KT activities, documentation updates, and process compliance reviews.
- Escalate data integrity, compliance, operational, or financial risks promptly and support remediation efforts.
What We Expect of You
We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is a detail-oriented operations professional with strong analytical, documentation, reconciliation, and process execution capabilities. This individual should demonstrate ownership, accuracy, continuous learning, stakeholder collaboration, and a continuous improvement mindset while supporting a highly controlled Channel operations environment.
Basic Qualifications
- Bachelor's or masters degree in finance, Accounting, Commerce, Business Administration, Economics, Life Sciences, Pharmacy, Engineering, Analytics, or related discipline.
- 2 to 5 years of experience in pharmaceutical, healthcare, finance operations, Channel operations, managed markets, revenue management, analytics, contracting operations, or related business operations.
- Strong Excel, reporting, documentation, analytical, and problem-solving skills.
- Ability to manage multiple priorities, meet deadlines, follow SOPs, and work effectively in a controlled operational environment.
Preferred Qualifications
- Exposure to Channel Payments, distributor agreements, fee and rebate administration, Gross-to-Net operations, contract operations, or pharmaceutical commercial operations.
- Experience with Model N GCPS, SAP, Conga, IntegriChain, SharePoint, Tableau, Qlik, Power BI, Power Query, Alteryx, Power Automate, or similar business systems.
- Understanding of DOH calculations, scorecards, reconciliations, payment validation, contract amendments, compliance reporting, and operational controls.
- Experience supporting SOP development, issue tracking, audit support, testing, process documentation, automation, or continuous improvement initiatives.
- Strong communication, collaboration, attention-to-detail, and stakeholder management skills in a global operating model.
Skills
ReportingFinanceCongaAudit WorkDirectDataChannelManagementOperationsMaintenanceAdministrationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Amn Technologies Ltd is a computer software company based out of 145-157 St John Street, London, United Kingdom. Industries: Software Development. It's a private unlisted company and is classified as'company limited by shares'. Company's authorized capital stands at Rs 60.0 lakhs. AMN TECHNOLOGY PRIVATE LIMITED is a private limited Indian company based in Bangalore, India and it was officially incorporated on 29/12/2014.
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