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Job Description
Dear candidate,
: Operations Executive
Company: AMPUG Solutions
Location: Krishna Tech Park, Bengaluru
Department: Operations
Employment Type: Full-Time | On-Site
Reporting To: Operations Manager / Management
Job Summary
AMPUG Solutions is looking for a responsible, proactive and organized Operations Executive to manage day-to-day operational activities, employee coordination, client communication, documentation, attendance, MIS and office administration.
The candidate must have strong follow-up, communication, coordination and Excel/Google Sheets skills and should take complete ownership of assigned tasks until closure.
Key Responsibilities
Operations & Coordination
- Manage daily operational activities and ensure timely completion of assigned tasks.
- Coordinate with employees, site supervisors, clients, Accounts and Management.
- Monitor pending activities and follow up until final closure.
- Identify operational issues and escalate them to Management when required.
- Maintain daily task and operational trackers.
Employee & Site Coordination
- Maintain updated employee and deployment records.
- Coordinate with employees and site supervisors regarding attendance, deployment and operational issues.
- Monitor absenteeism, employee concerns and replacement requirements.
- Maintain employee-related documents and records.
- Coordinate employee-related operational matters with the concerned departments.
Client Coordination
- Communicate professionally with clients through phone, email and WhatsApp.
- Coordinate regarding manpower deployment, attendance, documents and operational requirements.
- Follow up on pending approvals, confirmations and client instructions.
- Handle operational issues and ensure timely resolution.
Attendance & Payroll Support
- Collect and verify employee attendance.
- Check leave, absence and payable days.
- Identify attendance discrepancies and coordinate for corrections.
- Provide accurate attendance/payroll inputs to the Accounts Team.
- Assist in resolving employee salary-related operational queries.
MIS & Documentation
- Prepare and maintain daily, weekly and monthly MIS reports.
- Maintain employee, attendance, deployment and client records.
- Maintain pending-issue and follow-up trackers.
- Ensure all documents and records are accurate, updated and properly organized.
- Support PF, ESI, PT, payroll and other compliance-related documentation as required.
Office Administration
- Handle routine office administration and coordination.
- Maintain office records, registers and important documents.
- Coordinate meetings, internal communications and office requirements.
- Assist Management with reports, letters and official communications.
Required Skills
- Good communication skills in English and Hindi. Kannada/Tamil/Malayalam is preferred.
- Good knowledge of MS Excel / Google Sheets.
- Strong follow-up and coordination skills.
- Good email drafting and documentation skills.
- Ability to manage multiple tasks simultaneously.
- Problem-solving and decision-making ability.
- Strong ownership, discipline and attention to detail.
- Professional behavior while dealing with clients and employees.
Qualification & Experience
- Graduate in any discipline.
- B.Com / BBA / BBM / MBA preferred.
Client Coordination preferred.
- Freshers with excellent communication and Excel skills may also be considered.
Candidate Profile
The ideal candidate should be proactive, disciplined, responsible and result-oriented, with the ability to take ownership of work and ensure that every assigned task is properly followed up and completed.
- Work Location: Krishna Tech Park Area, Bengaluru
- Job Type: Full-Time | On-Site
- Salary: As per experience and suitability
Name : Sailaja HR
Contact No : 7892775041
Skills
Back OfficeEmail SupportBPO Non VoiceBack Office ProcessingBackend ProcessNon Voice ProcessBack Office OperationsBackend OperationsOperationsOffice AdministrationAdministrationOperations ExecutiveOperations ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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