International Customer Support Representative

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-4 years
Indore, Madhya Pradesh
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As an individual interested in the job opportunity in Indore for the Night Shift (International Process), you will be responsible for:

    • Handling inbound and outbound communication for IT clients
    • Coordinating with US-based customers for support and query resolution
    • Maintaining accurate records and logs of interactions
    • Ensuring compliance with data protection and process guidelines
    • Delivering high-quality customer service and process efficiency

    The eligibility criteria for this position include:

    • Freshers or graduates from any stream
    • Good verbal and written English communication skills
    • Willingness to work in night shifts (full-time, onsite)
    • Basic computer and typing proficiency
    • Immediate joiners will be given preference

    The company offers benefits such as paid sick time, paid time off, performance bonus, shift allowance, yearly bonus, and a work schedule of Monday to Friday during the night shift. The preferred languages for this role are Hindi and English, and the work location is in person.

    For more information or to apply, you can contact the employer at +91 hidden_mobile.,

Skills

Customer ServiceCustomer SupportComputerVerbalTyping ProficiencyWritten English Communication Skills

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