MIS Cum Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 1 year ago
2-6 years
Indore, Madhya Pradesh
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a member of our team, you will be responsible for maintaining and updating daily reports, databases, and dashboards (MIS). You will handle customer queries professionally, whether via phone, email, or chat, ensuring a high level of service at all times. In addition, you will collaborate with internal teams to resolve any issues that may arise and generate and analyze data to track performance effectively.

    Your role will also involve preparing regular MIS reports for management review to aid in decision-making processes. Therefore, strong communication skills are essential for this position. Additionally, experience with tools such as VLOOKUP, HLOOKUP, and PIVOT will be beneficial in performing your duties effectively.

    If you are interested in this opportunity, please reach out to us at hidden_mobile. This is a full-time, permanent position with benefits such as paid sick time and a yearly bonus. The work schedule is day shift, Monday to Friday, at our in-person work location.

    We look forward to potentially welcoming you to our team and working together to achieve success in this role.,

Skills

Customer SupportExcellent Communication SkillHLOOKUPVLOOKUPPIVOT

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