Post Sales Manager

Role & responsibilities:-

• Lead and mentor the Post Sales team to achieve service excellence.
• Manage the end-to-end post-sales process, including documentation, collections,
• CRM updates, and customer coordination.
• Ensure timely resolution of customer queries and escalations.
• Coordinate with developers, banks, legal, and internal teams for seamless transactions.
• Monitor team performance, process adherence, and service quality.
• Prepare MIS reports and drive continuous process improvements.

What We're Looking For:-

• 4-5 years of experience in Post Sales within the real estate industry.
• Prior experience leading a team.
• Strong communication, stakeholder management, and problem-solving skills.
• Hands-on experience with CRM systems and post-sales operations.