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Job Description
- of food Delivery company :-
- Roles & Responsibilities:
- Handle customer queries through calls, chats, and emails for the Delivery app process.
- Ensure customer satisfaction by resolving issues efficiently and professionally.
- Manage order-related concerns like delivery delays, refunds, and replacements.
- Maintain accurate call logs and case updates while adhering to quality and productivity
- standards.
- Collaborate with internal teams to ensure smooth communication and issue resolution.
- Eligibility Criteria:
- Excellent communication skills in English & Hindi (spoken and written).
- Education: Undergraduate / Graduate (any stream).
- Experience: Freshers and experienced candidates can apply.
- Must have a laptop/desktop with minimum 8GB RAM and Windows 10.
- Wi-Fi connection is mandatory.
- Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1
- hour break).
- Comfortable to be on camera during the shift hours, training and interview.
- 6 days working, 1 rotational week off.
- On-the-job training provided (certification required post-training).
- Interview Process:
Salary up to 20000
Note - We do not charge any amount for interview and joining.
- Interested call now HR
- Mirfat 8828629587
- Naaz 8976100483
Skills
Voice ProcessCustomer HandlingRetentionComplaintsCustomer ServiceExpression BlendProcessQueryCustomer SatisfactionDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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