Chat Support Executive

Department Icon Operations Maintenance & Support
Posted: 2 days ago
0-5 years
Remote
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description
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Job Description


  • of food Delivery company :-
  • Roles & Responsibilities:
  • Handle customer queries through calls, chats, and emails for the Delivery app process.
  • Ensure customer satisfaction by resolving issues efficiently and professionally.
  • Manage order-related concerns like delivery delays, refunds, and replacements.
  • Maintain accurate call logs and case updates while adhering to quality and productivity
  • standards.
  • Collaborate with internal teams to ensure smooth communication and issue resolution.

  • Eligibility Criteria:
  • Excellent communication skills in English & Hindi (spoken and written).
  • Education: Undergraduate / Graduate (any stream).
  • Experience: Freshers and experienced candidates can apply.
  • Must have a laptop/desktop with minimum 8GB RAM and Windows 10.
  • Wi-Fi connection is mandatory.
  • Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1
  • hour break).

  • Comfortable to be on camera during the shift hours, training and interview.
  • 6 days working, 1 rotational week off.
  • On-the-job training provided (certification required post-training).
  • Interview Process:

Salary up to 20000


Note - We do not charge any amount for interview and joining.


  • Interested call now HR
  • Mirfat 8828629587
  • Naaz 8976100483

Skills

Voice ProcessCustomer HandlingRetentionComplaintsCustomer ServiceExpression BlendProcessQueryCustomer SatisfactionDelivery

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