Chat Support Executive

Department Icon Operations Maintenance & Support
Posted: 12 hours ago
0-5 years
Thane, Navi Mumbai, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 12 hours ago
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Job Description
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Job Description


  • of food Delivery company :-
  • Roles & Responsibilities:
  • Handle customer queries through calls, chats, and emails for the Delivery app process.
  • Ensure customer satisfaction by resolving issues efficiently and professionally.
  • Manage order-related concerns like delivery delays, refunds, and replacements.
  • Maintain accurate call logs and case updates while adhering to quality and productivity
  • standards.
  • Collaborate with internal teams to ensure smooth communication and issue resolution.

  • Eligibility Criteria:
  • Excellent communication skills in English.
  • Education: Undergraduate / Graduate (any stream).
  • Experience: Freshers and experienced candidates can apply.

Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1

hour break).


  • 1. HR Evaluation
  • 2. L1 Operations Evaluation
  • 3. Client Evaluation

Salary start from 20000 to 40000 depend on your work experience and communication skills


Note - We do not charge any amount for interview and joining.


Interested call now HR


Sana 7506864285

Bushra 7666450996


Skills

Voice ProcessNon VoiceCustomer HandlingSEMComplaintsCustomer ServiceSemi VoiceExpression BlendOperationsCustomer SatisfactionDelivery

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