Customer Support Executive

Roles and Responsibilities

• Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions.
• Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
• Escalate complex issues to senior team members or supervisors when necessary.
• Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

• 0-5 years of experience in BPO/Call Centre environment.
• Excellent communication skills with ability to handle international process calls.
• Proficiency in CSE (Customer Service Executive), CSA (Customer Support Agent), Blended Process, Voice Process, Email Support & Chat Support.
• Salary start from 20000 to 40000 depnding on your work experience and communication skills
• interested candidaets call now
• HR Bushra 7666450996
• Sana 7506864285