An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Responsibilities:
1. Handle calls, voice chat, and email Anydesk support to franchisees
- 2. Provide software related training to franchisees/internal stakeholders.
- 3. Maintain tracker of all the support on daily basis
- 4. Ensure regular feedback from franchisees on support/application
- 5. Escalate bugs and technical issues to the software vendor and get it fixed ASAP
- 6. Prepare application SOP manual.
Qualification & Skills required:
- 1. Minimum BCA/BSc in Computer Science/Engineering
- 2. Minimum 2 to 3 years of helpdesk/support desk experience including remote support.
- 3. Handled customer service calls /desk, training skills
- 4. Good communication skills is a MUST (Proficiency in English & Hindi) .
- 5. Occasional Travel (PAN India).
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Skills
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