Angel One - Program Manager - Assisted Business - CBO Office

About Angel One:

• For nearly three decades, Angel One has been making investing and wealth creation more accessible and engaging for Indians.
• Today, 3.7+ crore customers trust Angel One across investing, trading, wealth creation, and credit.
• We are one of the best fintech platforms, building simple, intelligent and seamless financial experiences for millions of users across the country.
• From investing and trading to wealth creation and credit, everything we build is focused on making financial journeys easier, faster, more accessible and engaging.
• We believe strong fundamentals matter - in investing, in technology and in the way we build our teams.
• Trust, simplicity, speed and long-term thinking shape how we work and what we build.
• Here, people work on real problems at real scale.
• Millions of users interact with our platform every day, and every team plays a role in shaping that experience.
• We move fast, take ownership and keep learning along the way.
• No matter the role, people here are encouraged to share ideas, challenge the usual and build things that create real impact.
• If you're excited to solve meaningful problems, build at scale, and shape the future of financial services, you'll fit right in.
• Be part of our team that's scaling sustainably, thinking big, and building for the billion!

Job Title: Program Manager - Assisted Business (CBO Office)

Location: Gurugram

About the Role:

The Program Manager will drive the growth, governance, and operational excellence of the Assisted Business (Franchise) channel.

The role will act as the CEO's office for the franchise business, partnering closely with the CBO to monitor business performance, execute strategic initiatives, improve franchise productivity, and ensure seamless coordination across Sales, Marketing, Product, Operations, Finance, and Compliance.

The ideal candidate should be highly analytical, execution-focused, and comfortable managing multiple cross-functional projects in a fast-paced environment.

Business Performance Management:

• Own business tracking and performance reviews for the franchise channel.
• Monitor key metrics including acquisition, activation, revenue, productivity, and retention.
• Publish weekly, monthly, and quarterly business dashboards for leadership reviews.
• Identify performance gaps and recommend corrective actions.

Strategic Projects & Program Execution:

• Drive high-impact strategic initiatives for franchise growth and expansion.
• Work closely with the CBO on annual operating plans, business priorities, and special projects.
• Ensure timely execution of key business programs across regions.

Franchise Success & Governance:

• Partner with regional teams to improve franchise productivity and performance.
• Track franchise onboarding, activation, compliance, and engagement.
• Standardize processes, operating frameworks, and performance measurement mechanisms.
• Support franchise incentive and growth programs.

Cross-Functional Stakeholder Management:

• Act as the central coordinator across Sales, Marketing, Product, Operations, Finance, Technology, and Compliance teams.
• Drive issue resolution and ensure closure of business-critical action items.
• Facilitate leadership reviews and governance forums.

Business Analytics & Insights:

• Analyze large datasets to identify growth opportunities and operational bottlenecks.
• Build business cases and provide actionable recommendations to leadership.
• Support forecasting, target planning, and resource allocation exercises.

Process Improvement:

• Drive automation and process optimization initiatives.
• Establish scalable operating models to support franchise network expansion.
• Improve reporting accuracy, turnaround times, and operational efficiency.

Who you are:

Required Qualifications:

• 2 - 5 years of experience in Program Management, Business Strategy, CEO's Office, Business Operations, Sales Excellence, or Consulting roles.
• MBA from Tier 1 institute - preferred.
• Strong analytical skills with advanced Excel/Google Sheets; SQL and Power BI/Tableau preferred.
• Experience managing cross-functional projects and multiple stakeholders.
• Strong problem-solving and structured thinking capabilities.
• Excellent communication and executive presentation skills.
• Ability to work closely with senior leadership and drive business outcomes.
• Experience in Financial Services, FinTech, Banking, Wealth Management, Distribution, or Franchise-led businesses preferred.

At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI).

As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.

We believe that everyone's unique experiences and viewpoints make us stronger together.

Come and be a part of #OneSpace-, where your individuality is celebrated and embraced.