E-Commerce Marketplace Account Manager (Amazon , Meesho & Flipkart)

We are looking for an experienced, results-driven E-Commerce Account Manager to oversee, manage, and scale our seller accounts on Amazon India and Flipkart. The ideal candidate has a proven track record of optimizing product listings, running profitable PPC campaigns, resolving operational issues, and driving sales growth on these major Indian marketplaces.

Key Responsibilities:

Catalog & Inventory Management:

• Create, optimize, and manage product listings with keyword-rich titles, bullet points, descriptions, and A+/Enhanced Brand Content.
• Monitor daily inventory levels across both platforms to prevent stockouts or excessive storage fees.
• Advertising & PPC Management:
• Plan, execute, and optimize Sponsored Product and Sponsored Brand ads on Amazon and Flipkart.
• Monitor ACOS (Advertising Cost of Sales), ROAS, and daily ad spend to maximize profitability and sales velocity.

Account Health & Operations:

• Monitor and maintain a healthy Seller Account Rating (Order Defect Rate, Late Shipment Rate, Cancellation Rate).
• Raise, follow up, and resolve support tickets/cases with Amazon Seller Support and Flipkart Partner Support quickly.
• Handle customer returns, claims, and feedback management.

Pricing & Competitor Analysis:

• Monitor competitor pricing and market trends to ensure our products remain competitive.
• Participate in major marketplace sale events (e.g., Amazon Great Indian Festival, Flipkart Big Billion Days) with strategic planning and inventory alignment.

Reporting:

Maintain and share weekly/monthly performance reports covering sales revenue, ad performance, ROI, and key growth metrics.

Requirements & Qualifications:

• Experience: Minimum 2–3+ years of hands-on experience managing and scaling seller accounts on Amazon Seller Central and Flipkart Seller Hub.
• Technical Skills: Deep familiarity with backend tools, advertising dashboards, keyword research tools (like Helium 10, Jungle Scout, or AMZ Scout), and inventory management.
• Analytical Skills: Strong proficiency in interpreting data, sales reports, and ad metrics to make proactive business decisions.
• Problem-Solving: Excellent negotiation and ticket-resolution skills with marketplace support teams.
• Communication: Clear and prompt communication regarding campaign updates, inventory warnings, and strategic recommendations.

How to Apply:

Please submit your proposal or application with:

A brief overview of your past experience managing Amazon, Meesho and Flipkart accounts.

Examples of brands or stores you have successfully scaled (mentioning specific metrics like sales growth or ACOS reduction is a plus).

• Your proposed working model (hourly rate or monthly retainer)