Business Analyst - Product Management

Job Summary

Matterway is an AI Assistant helping operational teams in large enterprises by automating repetitive tasks and guiding decision making. Help us reinvent how teams work by putting cutting edge generative AI and automation tools into the hands of everyday business users. You will work across multiple products in the Matterway suite - a cloud platform for process optimization AI coding agents and specialized AI agents.

• Responsibilities
• We are looking for a Product Manager who loves talking to customers can translate fuzzy problems into crisp product bets and ships elegant software at a high velocity
• What you will do
• Senior Product Manager AI platform
• Discover real problems
• Run user interviews shadow user workflows and join sales and support calls
• Synthesize pain points into actionable insights
• Frame and shape opportunities
• Frame problems by integrating user needs market dynamics and data driven signals and estimate the effort worth investing
• Write lean PRDs or specs and sketch solutions in Figma or as quick prototypes
• Coordinate with leadership and functional leads to evaluate prioritize and staff opportunities for execution
• Steward the user experience
• Champion intuitive functional and beautiful design across the product
• Own UAT and partner with QA to uphold quality
• Drive delivery
• Maintain and groom the opportunity backlog
• Coordinate with the engineering team to structure delivery plans align on scope and keep momentum by eliminating blockers swiftly
• Keep a pulse on progress through transparent tracking and ensure the team stays on course toward high velocity delivery
• Launch learn iterate
• Orchestrate go live changelogs communications and enablement
• Monitor post launch analytics and optimize for adoption
• Level up how we work
• Curate playbooks FAQs and internal wikis so new teammates hit the ground running
• Continuously refine our tools and processes
• Jump in where needed
• Prompt engineer prototype test whatever moves the product forward. You are not afraid to get your hands dirty
• What makes you a great fit
• Must haves
• Product Management track record You have led product cycles end to end in cross functional teams and shipped software in high velocity environments
• Great product sense You know what good feels like and can explain the why.
• Exceptional communication in English You craft crisp narratives and talk tech design and business with equal ease.
• Interpersonal and Influence Skills skilled in facilitation stakeholder empathy expectation management and leading without authority
• Technical fluency You can read code and understand technical constraints when making product decisions
• AI native Strong understanding of AI technologies LLM principles and prompt engineering skills
• A growth mindset Willingness to own problems. Comfort with ambiguity. A desire to make things better. A balanced sense of optimism and humility
• Nice-to-haves
• Proficient in Figma with a solid understanding of modern design systems
• Industry experience in BFSI Procurement HR or in general with Enterprise internal workflows
• Background in RPA BPM low-code or other automation domains
• Dual degree or equivalent experience spanning Engineering and Business or Design.