IT Head

Chief Technology Officer(CTO)

• Company: Genericart Medicine Pvt. Ltd.
• Location: Head Office Sangli, Maharashtra
• Reporting To: Chief Executive Officer (CEO)
• Employment Type: Full-Time (Leadership Role)
• Education: Bachelors or Masters degree in Engineering (B.Tech/M.Tech)

About the Company

Genericart Medicine Pvt. Ltd. is a rapidly expanding pharma-tech organization focused on building a scalable and technology-driven franchise pharmacy network across India. The company aims to make healthcare more affordable and accessible by integrating retail pharmacy operations, supply chain systems, e-commerce platforms, and data-driven decision-making.

With a strong growth vision, the organization is investing in technology as a core enabler to create a highly efficient, transparent, and scalable healthcare ecosystem.

Role Overview

The Chief Technology Officer (CTO) will play a critical leadership role in defining and executing the organizations end-to-end technology strategy. The position requires a balance of strategic thinking and hands-on execution, ensuring that all technology initiatives directly support business growth and operational efficiency.

The CTO will be responsible for building a robust, secure, and future-ready technology infrastructure, capable of supporting large-scale expansion (1000+ franchise outlets) while maintaining performance, reliability, and user experience.

Key Responsibilities

1. Technology Strategy & Vision

• Develop and implement a comprehensive technology roadmap aligned with the companys long-term business strategy
• Identify emerging technologies and assess their relevance to improve operational efficiency and customer experience
• Design scalable architecture to support rapid expansion across multiple locations
• Ensure alignment between business goals and technology initiatives

2. Platform & Product Development

• Lead the end-to-end development of key business systems, including:
• Point of Sale (POS) systems
• Warehouse Management Systems (WMS)
• Inventory and supply chain platforms
• E-commerce platforms and mobile applications

• Ensure all platforms are highly scalable, reliable, and user-friendly
• Implement modern architecture practices such as microservices and modular design
• Drive continuous product improvement based on user feedback and business requirements

3. Software Ecosystem Management (Critical Responsibility)

• Oversee and manage the complete technology ecosystem, including internal systems and third-party applications
• Evaluate, select, and onboard technology vendors based on business needs and scalability
• Ensure seamless integration between multiple systems using APIs and middleware
• Monitor system performance, user adoption, and return on investment (ROI)
• Continuously optimize software usage to improve efficiency and reduce redundancy

4. Data, Analytics & AI Enablement

• Establish a strong data infrastructure to support real-time decision-making
• Develop dashboards and reporting systems for:
• Sales performance
• Inventory management
• Franchise performance tracking

• Leverage advanced analytics and AI tools for:
• Demand forecasting
• Pricing optimization
• Customer behavior analysis

• Promote a data-driven culture across departments

5. Infrastructure & IT Operations

• Design and manage cloud-based infrastructure (AWS, Azure, or GCP)
• Oversee servers, networks, and system integrations to ensure smooth operations
• Ensure high system uptime, performance monitoring, and proactive issue resolution
• Implement robust disaster recovery and business continuity plans
• Drive adoption of DevOps practices and CI/CD pipelines for faster and reliable deployments

6. Cybersecurity & Regulatory Compliance

• Develop and enforce cybersecurity policies and frameworks to protect business and customer data
• Ensure compliance with applicable data protection laws and industry regulations
• Conduct regular security audits and risk assessments
• Build awareness and best practices for data security across the organization

7. Budgeting, Cost Optimization & Planning

• Prepare and manage the annual technology budget
• Optimize technology investments to balance cost efficiency and performance
• Evaluate cost-benefit of technology solutions before implementation
• Forecast future infrastructure and technology needs based on growth projections

8. Leadership, Team Building & Collaboration

• Build and lead high-performing teams across engineering, product development, and IT operations
• Define clear roles, responsibilities, and performance expectations
• Mentor team members and promote a culture of innovation, accountability, and continuous learning
• Collaborate closely with departments such as operations, supply chain, sales, and finance
• Act as a strategic partner to leadership in driving business growth through technology

Required Skills & Technical Expertise

• Strong knowledge of cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform
• Experience in microservices architecture, APIs, and distributed systems
• Proficiency in technologies such as React, Node.js, Python, and Java
• Expertise in SQL and NoSQL databases
• Hands-on experience with DevOps tools, CI/CD pipelines, and automation
• Familiarity with ERP systems, retail technology, and supply chain solutions
• Understanding of data analytics and AI/ML tools (preferred)

Experience & Qualifications

• 1018 years of overall experience in technology roles
• Minimum 5+ years in senior leadership positions (CTO/VP/Head of Technology)
• Proven track record of building and scaling technology platforms in fast-growing environments
• Experience in health-tech, retail, e-commerce, or franchise-based models will be an advantage
• Bachelors or Masters degree in Engineering (B.Tech/M.Tech); MBA preferred

Key Leadership Competencies

• Strong strategic thinking with the ability to execute effectively
• High level of ownership, accountability, and decision-making ability
• Excellent problem-solving and analytical skills
• Ability to translate complex technology concepts into business value
• Strong communication and stakeholder management skills
• Capability to lead organizational growth through technology innovation

Compensation & Benefits

• Competitive compensation aligned with industry standards
• Performance-linked incentives
• ESOPs (Employee Stock Ownership Plans)
• Opportunity to lead and scale a high-impact, technology-driven healthcare business