BPO/Telecaller

Key Responsibilities:

• Handle inbound and/or outbound calls for
• international clients
• Provide customer support, technical assistance,
• or sales services as per process
• Maintain high levels of customer satisfaction
• Follow international communication standards and
• scripts
• Update CRM systems with accurate call details
• Meet daily productivity, quality, and
• performance targets
• Escalate complex issues to supervisors when
• required
• Work in rotational/night shifts as per
• international time zones

Required Skills & Qualifications:

• Excellent English communication skills
• (mandatory)
• Neutral accent and strong listening skills
• Basic computer knowledge and typing proficiency
• Customer-focused and target-oriented mindset
• Ability to work in night/rotational shifts

1. What are the job requirements to apply for this BPO/Telecaller job position?
   
   • Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO/Telecaller


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Upto 9th Std
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This BPO/Telecaller is a work from home job?
   • Ans: Yes,its a Work from Home Job.
   
   
5. How many job vacancies are opening for the BPO/Telecaller position?
   
   • Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.