Solution Engineer (AMR/AGV)

As aSolutions Engineer (AMR/AGV), you will be responsible for creating the RIGHT solutions for our customers. This role requires a deep understanding of the customers core problem statement, a data-driven matrix approach to solution design, and the ability to provide optimised ROI (Total Cost of Ownership) for manufacturing and warehouse intra-logistics operations. You will be responsible for understanding customers' operational needs, business priorities, and design philosophy, and for developing innovative solutions leveraging ANSCER Robotics' product portfolio.

Role Expectations:

• Solution Design & Development:
• Logical Mapping:Apply logical understanding to map the right product fit for customer problem statements, considering existing constraints like space, manpower, and operational complexity.
• 3D/2D CAD Layouts:Craft solutions using 3D or 2D CAD layouts (AutoCAD, Inventor) and present them in an understandable and impactful manner.
• Time-Motion Study:Evaluate time-motion studies to compare manpower versus automation efficiency.
• Process Flow Analysis:Chart process flows for before and after automation scenarios, clearly highlighting operational modifications and their benefits.
• Cost Optimization & ROI:Ensure solutions provide the most efficient and optimised ROI for manufacturing and intra-logistics operations.
• Customer & Stakeholder Engagement:
• Value Proposition Communication:Advise customers and sales/solution teams about the benefits and core value propositions derived from the solutions.
• Consultation & Readiness:Provide face-to-face consultations to customers on pre-readiness, SOPs, and scope clarity for the proposed solutions.
• Stakeholder Sign-off:Collaborate with product, technical, and project teams to get sign-offs on proposed solutions.
• Feedback Loop:Collect customer feedback for continuous improvement and enhancement of solution offerings.
• Documentation:Need to work on the mutually agreed business-use case agreement with the customer and get sign-off before handing over the project to the internal team.
• Standardization & Scalability:
• Solution Standardization:Gradually standardise solutions for various use cases to create reusable collaterals, thereby accelerating direct and indirect sales.
• Innovation & Scalability:Continuously innovate and optimize solutions for scalability and adaptability to evolving customer needs.
• Cross-functional Collaboration:
• Collaborate with Sales teams to understand customer pain points and translate them into technical requirements.
• Work closely with Product Managers to influence product roadmaps based on customer feedback.
• Liaise with Technical Teams to ensure feasibility, timely delivery, and smooth implementation of solutions.

Additional Requirements:

• Technical Communication:
• Effectively communicate technical concepts to non-technical stakeholders, ensuring a clear understanding of solutions and their impact.
• Collaborate with marketing teams to provide technical insights that enhance product documentation and promotional materials.
• Product Feedback & Improvement:
• Collect and analyse customer feedback to provide actionable insights for product improvements.
• Work closely with R&D teams to enhance product features, usability, and overall performance.
• Continuous Learning & Innovation:
• Stay updated with the latest trends in AMR/AGV technologies, automation standards, and industry best practices.
• Participate in workshops, conferences, and training sessions to enhance personal and organizational knowledge.

• Educational Background:
• Bachelors/Masters Degree in Engineering(Mechanical, Robotics, Mechatronic, Electrical, or related field) is a must.
• Experience:
• 3+ years of overall experiencein technical pre-sales and solutions in Industrial Automation, Material Handling Systems, ASRS systems, AGVs, or related fields.
• Proven track record of architecting and deploying custom automation solutions.
• Technical Expertise:
• Proven experience in designing and deploying AMR/AGV solutions.

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• Strong knowledge of robotics systems, automation technologies, and industry standards.
• Exposure to solutions and mechanical product designing in autonomous mobile robots with a manufacturing and automation background.
• Hands-on experience with sensor/IoT integration
• Experience with 2D/3D layout designing using CAD tools like AutoCAD, Inventor, or similar.
• Should have an understanding of ERP/WMS/WES for integration with robots.
• Good to have an understanding of visual simulation tools like Flexsim, Visual components etc.
• Skills & Abilities:
• Analytical Thinking:Strong analytical and problem-solving skills with a proactive approach.
• Communication Skills:Excellent communication skills to collaborate with cross-functional teams and present technical solutions effectively.
• Project Management:Ability to manage multiple projects simultaneously with a focus on timelines and quality assurance.
• Technical Communication:Ability to effectively communicate technical concepts to non-technical stakeholders.
• Innovation & Creativity:Passion for innovation and continuous learning in the field of robotics and automation.

• Opportunity to design impactful solutions with industry-leading robotics technology.
• Collaborative and dynamic work environment focused on innovation and continuous learning.
• Be part of a team that is transforming industries through intelligent automation.