Customer Service Executive

Department Icon Operations Maintenance & Support
Posted: 1 year ago
2-6 years
Kerala
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    You will be joining ANSON FINCORP PRIVATE LIMITED as a Customer Service Executive in Thodupuzha. Your primary responsibilities will include managing customer inquiries, ensuring customer satisfaction, providing customer support, and handling all aspects of customer service. This full-time on-site role will require you to answer calls, respond to emails, resolve customer issues, and maintain a high level of professionalism during customer interactions.

    To excel in this role, you should possess strong Customer Service and Customer Support skills, along with excellent Interpersonal Skills and Customer Satisfaction capabilities. Experience in Customer Service Management, exceptional communication, and problem-solving abilities are essential. You should be able to work effectively both as part of a team and independently. Previous experience in a similar role would be advantageous, and a Bachelor's degree or equivalent experience is preferred.,

Skills

Customer SupportService ManagementCustomer SatisfactionCustomer ServiceCustomer Service ManagementInterpersonal SkillsCustomer ServiceCommunicationProblemsolvingCustomer Support

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