Capacity Analyst

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 9 months ago
3-7 years
Karnataka
Work from Office

Posted: 9 months ago
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Applicants: 102+
Job Description
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Job Description

    As a Capacity Analyst in our Insto Capacity Management team at ANZ, you will play a crucial role in ensuring that Capacity & Performance Controls comply with regulatory guidelines such as APRA and MAS. Your responsibilities will include monitoring and optimizing system capacity and usage to maintain system availability and stability, providing measurable assurance to the business. You will be accountable for identifying potential capacity constraints, guiding Capacity Planners in developing new capacity plans, using tools like ServiceNow and Splunk, creating capacity reports, and communicating effectively with stakeholders to ensure capacity is a top priority.
    To excel in this role, you should have hands-on experience in Application Delivery/Support, possess strong analytical and problem-solving skills, demonstrate a process-oriented approach to capacity management, and be capable of monitoring IT availability levels and presenting comprehensive Capacity & Availability reports. Additionally, having ITIL V4 certification, proficiency in building dashboards and reporting using Excel, exposure to analytics and reporting tools, and understanding of IT Automation/Tools and Cloud Services will be advantageous.
    You will have the opportunity to drive improvement sessions with senior stakeholders, build strong internal customer relationships, and leverage your excellent communication, negotiation, presentation, collaboration, and teamwork skills. A Bachelor's/Master's degree in Science, a Post Graduate Diploma in Computer Science, or any Diploma courses in IT/Technology are preferred qualifications for this role.

    Looking to get Placed? Try our Placement Guarantee Plan

    At ANZ, we value a growth mindset and encourage individuals with most of the required skills to apply. Joining ANZ means becoming a part of a dynamic team that delivers banking and financial services across multiple markets, with the Bengaluru team being a key technology, data, and operations center. We offer flexible working options, including hybrid work, and a range of benefits to support our employees" health and well-being. We are committed to fostering a diverse workplace and welcome applications from all individuals. If you require any adjustments during the recruitment process or in the role itself due to disability or access requirements, please let us know.
    If you are ready to be a part of a team where big things happen and where your contributions make a real impact, we encourage you to apply for this role by visiting ANZ Careers and searching for reference number 88180 before 06/03/2025, 11.59pm (Melbourne Australia).,

Skills

ItilCloudWritten CommunicationTeamworkIT AutomationAnalytical SkillsCapacity ManagementSplunkServiceNowNegotiationPresentationCapacity OptimizationVerbal CommunicationCollaborationCloud ServicesITILProblemSolving SkillsDashboard BuildingPerformance ControlsCommunication Skills

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About Company

ANZ Banking Group careers offer a chance to be part of a leading international banking and financial services group, known for its commitment to providing high-quality, innovative financial solutions. With a presence in over 30 countries, ANZ aims to connect communities and help individuals and businesses thrive by offering a range of services, including personal banking, corporate and institutional banking, and wealth management. Embarking on a career with ANZ Banking Group means joining a team dedicated to integrity, collaboration, and accountability. The company fosters an inclusive culture that encourages diversity, supports professional development, and promotes sustainability. ANZ Banking Group careers are for those looking to make a meaningful impact in the financial sector and contribute to the bank's vision of becoming the best bank for a better world.

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Important dates & deadlines?

Application Deadline

21 Oct 25, 12:25 PM IST

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