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Job Description
- Motor claims Administrative Support Officer
- Location: GCC India- Bangalore
- Role Summary
- The Administrative Support Officer is part of Aons Global Capability Center (GCC) in India and supports the Fleet Automotive Benelux Policy Production department.
- Key Responsibilities
- . Prepare insurance-related documents such as claims certificates, resident certificates, insurance cards and certificates of insurance.
- . Monitor and manage the Motorproduction mailboxes, ensuring timely and accurate follow-up of incoming requests.
- . Forward emails to the appropriate administrator, account handler or claims support team where required.
- . Provide daily administrative support for assigned clients within the motor production process.
- . Handle registrations, insurance certificates and data input in relevant systems.
- . Support the administration and management of client files, ensuring information is processed accurately and consistently.
- . Carry out recurring operational tasks such as cancellations, driver changes, reference adjustments and manual registrations.
- . Ensure that standard administrative processes are completed efficiently, accurately and in line with internal procedures.
You can demonstrate at least 2 years of solid and relevant experience in insurance operations, preferably policy production.
- Good understanding of motor insurance administration and policy production processes.
- Experience with preparing insurance-related documents
- You have excellent interpersonal skills
- You are enthusiastic, dynamic, ambitious and able to work well under pressure.
- Good knowledge of Word, Excel, PowerPoint
- Good command of central IT systems
- High level of attention to detail and accuracy, Strong attention to detail and quality focus
- Structured, methodical and quality-focused working style.
- Comfortable working in a process-driven, operational environment within an international setup.
Skills
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