Aparna Constructions And Estates - Manager - Sales

Responsibilities:

- Monitoring collections number as per given targets & ensure than 100% of the targets is achieved on monthly basis.
- Responding to e-mails & handling client queries (1st Level Escalations).
- Coordinating with home loans head for loans sanctioned & ensure disbursement documents are given as per due & work progress.
- Co-coordinating with sales team for clarifications & updates.
- Ensuring team generated demand letter as per work progress & ensure due amount is disbursed/collected on priority.
- Team meetings at regular intervals
- Planning coaching sessions for new joiners
- Drive number on daily basis so that monthly targets are achieved.
- Head Count/Man Power request as per business requirement.
- Sets goals/targets on monthly basis & drive the team.
- Maintain health ratio of collection number with total outstanding amount is achieved at regular intervals.
- Promotion Recommendation for High performers.
- Periodic review of overdue amount of more than 30+ & 60+ days & ensure it is collected on immediate basis.