Associate Account Director,Crisis

The Role:

The Associate Account Director is primarily responsible for managing client relationship(s), client projects by supervising project teams and delegate projects and tasks effectively. The Associate Account Director is responsible for preparing crisis management proposals and delivering on crisis management assignments for clients. This includes crisis preparedness, live crisis management, and crisis recovery.

Primary Duties and Responsibilities:

• Serves as APCO client lead managing workstreams and keeping track of deliverables against deadlines.
• Assists clients with developing communications strategies and tactical stakeholder communications plans to help manage issues and crises and mitigate reputation risks for clients.
• Manages the implementation of stakeholder communications plans, including reviewing and/or drafting stakeholder engagement materials (e.g., holding statements, fact sheets, and FAQS) and engaging with key stakeholders.
• Provides on-site support, as appropriate, for a client crisis or during a client trial.
• Collaborates with an APCO team spread across multiple offices.
• Takes ownership of developing and expanding client relationships and developing new business.
• Participates in new business efforts, including RFP responses, across APCO.
• Maintains deep understanding of industry topics, issues, or news involving client accounts in order to effectively deliver strong and creative communication strategies that are relevant to their needs and business objectives.
• Supports several client projects at the same time.

AD-Hoc Assignments/reports:

• As per the Direct Manager’s requests

Requirements:

• A minimum of 6 years of relevant experience in crisis, strategic, and litigation communication. PR Agency, business consulting, or law firm experience preferred.
• Familiarity with the legal system and legal documents is ideal.
• Exceptional writing and analytical skills and experience in stakeholder-focused communications and digital strategy.
• Detail-oriented, quick learner, ability to work independently, responsive to a rapidly changing environment, work well under tight deadlines, manage multiple complex projects and priorities simultaneously, be a self-starter, take initiative, and set priorities.
• Solid project management experience.
• Entrepreneurial spirit and collaborative team player.
• Regional travel will be required.
• Must reside in Dubai or be willing to relocate.
• Willing to work additional or irregular hours as needed and allowed by local regulations.

About APCO

APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. 

Founded in 1984, with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.

Headquartered in Washington, D.C., APCO is comprised of strategic advisers, consultants and creators, working together across borders and functions, to provide services and expertise on financial, competitive, political and societal issues. 

APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the health, energy, technology, transportation & infrastructure and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate reputation and global solutions services. 

APCO is renowned for its ability to champion clients’ interests and permission to operate, build their reputation and strengthen their standing. APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.

By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.