Assistant Manager Customer Services

Role & responsibilities

• Responsible for dealing with the Doctors and their Patients and resolving their day-to-day queries.
• Responsible for making billing charge entries, compiling billing information, assisting with coding and ensuring all charges are posted accurately and in a timely manner.
• Accurate processing and completion of medical claims and payments.
• Evaluates medical records for consistency and adequacy of documentation
• Extracts information from medical records, operative notes, hospital admissions, consults, progress notes, and discharge to ensure completeness and accuracy.
• Demographic and charge entry into the software system, correcting and resubmitting claims as applicable
• Maintain regular billing records by practice, provider, and provide reports as needed
• Maintain compliance standards as per the policies and report compliance issues as required.

Preferred candidate profile

Qualifications:

• Graduate degree
• Decent computer skills with Proficiency in Microsoft office tools
• Excellent verbal communication skills in English.
• Male Candidate ready to work the night shift.