GRC Software Engineer

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Title:GRC Software Engineer

Remote

Software Engineer to support applications utilized by Risk organizations. Primary responsibilities include support of business process configuration and integrations, providing technical expertise on ServiceNow GRC business rules, client scripts, UI policies, data policies, scheduled jobs, notifications, form and list configurations, access control, security rules, dictionary, and general application functionality, troubleshooting system issues, data analysis, and coordination with other teams.

Roles And Responsibilities

• Provide end user technical support including day-to-day issues regarding usage, functionality, application maintenance and permission management
• Analyze and troubleshoot incidents; communicate the status of incidents and catalog tasks with stakeholders; gather requirements, analyze, solve, and test for a resolution; document resolutions and update incidents/catalog tasks
• Complete GRC configurations such as risk assessment methodologies, GRC properties including confidentiality and multi-level approvals
• Configure ServiceNow Compliance, Risk and Vendor Management Workspaces including 360 views, lists, issues tasks and widgets. Understand the integration between ServiceNow GRC/IRM and TPRM including shared components such as entities, indicators and issues
• Knowledge of the out of the box roles for the ServiceNow Risk, Advanced Risk, Policy, Compliance and Third Party Risk applications
• Prepare and execute change controls, patches, releases, plugin updates and implementations.
• Review of skipped records during upgrades
• Conduct formal meetings with key stakeholders, to gather, analyze, and translate functional business requirements and workflows into technical requirements
• Build and modify GRC workflows via flow designer, configure and build mail scripts, modify forms and lists and other configurations as requested in GRC scope
• Modify access control lists
• Develop UAT test plans for business testing, Analyze the feasibility and document the technical and end-user specifications
• Mentor/train scrum team members and end-users
• Build dashboards and data views within platform analytics
• Ability to work independently and research possible solutions
• Build transform maps and complete data imports
• Knowledge of the Unified Compliance Framework (UCF) integration with ServiceNow. Create and maintain relevant data structures, plans, and workflows
• Maintain data integrity in systems by running queries, analyzing data, and evaluate gaps
• Create supporting integration documentation detailing system integration specifications, system processes and field mapping as needed
• Develop documentation and training materials to support system or process changes. Participate in on-call rotation for production applications, including eastern time evenings and weekends.
• Work schedule M-F 8am-5pm ET

• 3-5 years experience as a software engineer
• Required skills:
• ServiceNow GRC including Advanced Risk, Policy and Compliance including Microsoft 365 integration. Exceptional knowledge of the GRC structure including entities, authority documents, risk statements, control objectives, control attestations, issues and policy exceptions. Must understand GRC workflow and how applications within the GRC product work together TPRM with knowledge on assessment scoring, risk intelligence provider setup and the Due Diligence plugin
• Certifications: ServiceNow System Administrator, Certified Implementation Specialist in Risk and Compliance and Third Party Risk
• Follows SDLC (systems development life cycle)
• Experience with Azure Dev Ops, ServiceNow integration hub, ServiceNow risk intelligence providers, Employee Center, Business Continuity Management, Audit Management, Dynamic Translation, Smart Assessment
• Data normalization and SAP Signavio experience is a plus
• Knowledgeable in agile scrum methodology and experience working in scrum teams with ceremonies
• Excellent communication, organization, and documentation skills
• Ability to build relationships, collaborate, and handle multiple projects simultaneously in a deadline-driven environment.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.