Manager - OPD Operations

Department Icon Operations Maintenance & Support
Posted: 8 months ago
10-14 years
Hyderabad(Financial District)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Apollo Hospitals, Financial District, Hyderabad, is looking for a Manager- OPD Operations to lead the OPD services.

Roles and Responsibilities

  • Plan, design, and commission OPD operations across specialties for a new 350-bedded hospital
  • Drive an end-to-end DIGITAL OPD EXPERIENCE covering appointments, patient flow, EMR, billing, diagnostics, and follow-ups
  • Ensure smooth OPD operations with optimal TATs, doctor utilization, and patient satisfaction
  • Strengthen OPD-to-IP conversion funnels using digital tools, EMR triggers, and real-time coordination
  • Partner with IP operations and bed management teams to ensure timely and efficient patient admissions
  • Work closely with clinical, nursing, IT, and support teams during go-live and stabilization

ELIGIBILITY

  • 10+ years of hospital operations experience
  • Experience in large multi-specialty / tertiary care hospitals is ESSENTIAL
  • New hospital commissioning experience preferred
  • Qualification in Hospital Administration / Healthcare Management / MBA (Healthcare)

Skills

Out Patient ServicesOPDOperationsHealthcare OperationsPatient CareHospital AdministrationHospital OperationsAdministrationOperationsAdministration

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