Assistant General Manager - Operations

Role & responsibilities

• Oversee overall campus operations and ensure smooth functioning of academic, administrative and support services.
• Coordinate with Deans, HoDs, department heads and administrative teams for effective institutional operations.
• Monitor day-to-day administrative activities, facility management, housekeeping, security, transport and maintenance.
• Ensure effective implementation of institutional policies, procedures and Standard Operating Procedures (SOPs).
• Manage manpower deployment, workforce utilisation, staff coordination and operational performance.
• Monitor infrastructure requirements, campus facilities, repairs, maintenance and resource utilisation.
• Coordinate procurement, vendor management, contracts, inventory and operational expenditure.
• Ensure statutory compliance, safety standards, emergency preparedness and campus security.
• Prepare and review operational MIS reports, budgets, performance metrics and periodic management reports.
• Identify operational gaps, implement process improvements and ensure timely resolution of institutional requirements.