General Manager - Sales - Food Services/Catering/Hospitality/Facilities Management

Department Icon Business Development / Sales
Posted: 1 year ago
10-25 years
Bangalore,Mumbai,Hyderabad,Pune
Business Development / Sales
work from office
Full Time

Posted: 1 year ago
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Job Description

GM / AGM - Sales

Location: Mumbai, Bengaluru, Hyderabad, Pune

Industry: Food Services / Catering / Hospitality / Facilities Management

Experience: 10+ Years (B2B Sales & Business Development)

About the Role:

We are seeking a dynamic and results-driven GM / AGM - Sales to lead and manage end-to-end sales and business development across high-revenue clients and high-value deals PAN India. The ideal candidate will be responsible for driving strategic growth, developing key client relationships, and leading a high-performing sales team across diverse sectors including Corporate, Education, Healthcare, and more.

Key Responsibilities:

Strategic Leadership:

  • Develop and execute national sales strategies aligned with business goals.
  • Analyze market trends and identify new business opportunities.
  • Drive achievement of annual sales targets across multiple verticals and regions.

Client Relationship Management:

  • Build and maintain strong relationships with C-level executives and key stakeholders.
  • Retain and grow business from existing key clients while expanding into new sectors and geographies.
  • Collaborate with clients to understand needs and tailor service offerings.
  • Monitor and manage customer satisfaction indices.

Sales Forecasting & Reporting:

  • Prepare accurate sales forecasts and performance reports.
  • Lead bid management and RFP processes from planning to closure.

Marketing & Business Development:

  • Conduct market mapping and define expansion strategies.
  • Collaborate with marketing for campaigns, events, and trade shows.

Budget & Revenue Management:

  • Manage the sales budget and resource allocation.
  • Identify cost efficiencies while maximizing revenue.

Team Leadership

  • Lead, mentor, and motivate the national sales team to exceed goals.
  • Set and track sales KPIs, conduct performance reviews, and provide ongoing training and development.

Cross-functional Collaboration:

  • Work closely with operations, culinary, and logistics teams to ensure seamless service delivery and client satisfaction.

Qualifications & Skills:

  • Graduate / MBA / PGDBM in Sales & Marketing
  • 10+ years of proven experience in B2B sales and business development
  • Preferred industries: Food Services, Catering, Hospitality, Facilities
  • Strong leadership and people management skills
  • Excellent communication, negotiation, and relationship-building abilities
  • Analytical mindset with a focus on results and performance metrics
  • Proficiency in CRM tools and Microsoft Office Suite
  • Experience in managing complex sales cycles and key accounts

Why Join Us?

  • Work with one of the leading players in the food services industry
  • Opportunity to lead national-level strategic sales initiatives
  • Competitive compensation and performance-linked incentives
  • Dynamic and growth-focused work environment

Skills

SalesSales HeadB2B SalesSales StrategySales PlanningHospitality SalesFacility Management SalesBusiness DevelopmentSalesB2b SalesCustomer SatisfactionMarketing & Business DevelopmentSales TeamBid Management

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